Quality assurance literacy is needed in all literacies. It is the most important element with digital literacy; it involves awareness for quality and excellence. Businesses require nothing but the best quality and excellence that are out there. The need for quality assurance is very important to all businesses and also it s important to develop standards. With standards we can help the digital world with their work and the work of others. For business communications, it is especially important. When it comes to communicating, you want to make sure that whatever is communicated is communicated thoroughly and accurately.
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